SHOREHOME LLC ("SHOREHOME," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we may collect when you visit our website (build.shorehomeflorida.com) or contact us, how we use and protect that information, and the choices available to you. We are committed to handling your information responsibly and in compliance with applicable U.S. and Florida privacy laws.
1. Information We Collect
We aim to keep the information we collect minimal and directly related to serving you:
- Information you provide directly: When you call us, email us, or use our live chat widget, you may voluntarily share your name, phone number, email address, location, and project details. We do not use on-site web forms to collect this information.
- Automatic/technical information: Like most websites, we and our service providers may automatically collect technical data such as your browser type, device type, approximate location, pages visited, and usage statistics through cookies and similar technologies.
- Communications: Records of your calls, emails, and chat messages so we can respond to your inquiry and provide service.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries about construction, remodeling, and outdoor living projects;
- Provide estimates, consultations, and project-related communications;
- Schedule appointments and coordinate services;
- Improve our website, services, and customer experience;
- Comply with legal obligations and protect our rights.
3. Live Chat & Third-Party Tools
Our website includes a live chat widget provided by a third party to help you reach our team quickly. When you use the chat widget, the information you share (such as your name, contact details, and messages) may be collected and processed by that third-party service to facilitate the conversation and store it for our follow-up. We encourage you to review the chat provider's privacy practices. We do not share your information with third parties for their own marketing purposes.
4. Cookies & Similar Technologies
We and our service providers may use cookies and similar technologies to operate the Site, analyze traffic, and remember preferences. Cookies are small text files stored on your device. You can configure your browser to refuse cookies or alert you when they are being sent; however, some features of the Site may not function properly without them.
5. How We Share Information
We do not sell your personal information. We may share information only in limited circumstances, including:
- With service providers who help us operate the Site and our business, under appropriate confidentiality obligations;
- When required by law, court order, or government regulation;
- To protect our rights, property, or safety, or that of others;
- In connection with a merger, acquisition, or sale of all or part of our business.
6. Data Retention & Security
We retain information only as long as necessary to fulfill the purposes described in this policy or as required by law. We use reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, or disclosure. However, no method of transmission or storage over the internet is completely secure.
7. Your Privacy Rights
Depending on your location, you may have rights to access, correct, or request deletion of the personal information we hold about you, and to opt out of certain data practices. To exercise any of these rights, contact us using the information below. We will respond in accordance with applicable law.
8. Children's Privacy
Our Site and services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
9. Do Not Track Signals
Some browsers offer a "Do Not Track" feature. Because there is no uniform standard for how such signals should be interpreted, our Site does not currently alter its practices in response to these signals. We continue to respect the privacy choices described here.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or requests regarding this Privacy Policy or your personal information, please contact SHOREHOME LLC at info@shorehomeflorida.com, by phone at (941) 237-0194, or by mail at 2307 10th St W, Bradenton, FL 34221.
Questions About This Policy?
Contact SHOREHOME LLC directly and our team will be happy to help.
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